Shipping & Returns

Shipping

We ship Monday-Friday, all orders placed after 3 PM CST will be shipped next day. All orders placed after 3 PM CST on Friday will ship the following Monday. 

We ship USPS, once your order has shipped you will receive an email with your tracking information!

If your purchase has not arrived please let us know via email ashtonandwest@gmail.com

We apologize for the inconvenience, but we do not ship outside the continental United States.



Returns

Sorry! We do not offer refunds. We happily accept exchanges or store credit within 12 days of shipment. Items cannot be worn, washed, or altered. Please keep all original tags attached and include receipt that was sent with your order.

**We do not cover return shipping.

If you believe your merchandise is damaged, please email us immediately and include your order #.

ALL ITEMS DISCOUNTED OVER 20% ARE FINAL SALE. WE CANNOT EXCHANGE OR ISSUE STORE CREDIT FOR THESE ITEMS. ANY FINAL SALE ITEMS RETURNED TO US WILL BE RETURNED TO SENDER. 

Store Credit: Once your return is received and processed, your credit will be sent to you via email in the form of a gift card.